Terms of service

Welcome to Rasheed’s Exclusive.

We’re truly happy to have you here. By using our website or placing an order, you agree to the following Terms of Service. These terms are designed to keep your shopping experience clear, fair, safe, and comfortable.

1. GENERAL

Rasheed’s Exclusive provides quality products through this website with care and dedication. We reserve the right to update, modify, or discontinue any product, service, or website content when necessary.

2. PRICES & CURRENCY

All prices are listed in Pakistani Rupees (PKR).

The price applicable to your order will be the price shown when you place your order. Any future price changes will not affect an order that has already been placed.

3. ORDERS

You can place your order through our website.

For online payments, your order may be processed after the order is placed.

For Cash on Delivery (COD) orders, we will contact you through phone call or WhatsApp to confirm your order before dispatch.

4. ORDER CHANGES & CANCELLATION

You may cancel your order before it is dispatched.

If an incorrect price, product information, or other significant error is found, Rasheed’s Exclusive reserves the right to cancel or modify the order. We will always try to communicate with you regarding such situations.

5. PRODUCT AVAILABILITY

We always try our best to fulfill every order with care.

If any issue affects the fulfillment of your order, we will communicate with you and handle the situation appropriately.

6. CUSTOMER INFORMATION

Please make sure that your name, phone number, and delivery address are correct and complete.

If incorrect or incomplete information causes a delivery issue, we will review the situation on a case-by-case basis.

7. RETURNS & EXCHANGES

We understand that sometimes an issue may occur with an order.

Returns or exchanges will be handled on a case-by-case basis. If you receive an order with an issue, please contact us and we will review it with care.

8. WEBSITE USE

Please use our website honestly and responsibly.

Fake information, fraudulent activity, misuse of the website, or violation of these Terms may result in cancellation of an order or restriction of website access.

9. INTELLECTUAL PROPERTY

All website content, including the Rasheed’s Exclusive logo, photographs, product descriptions, designs, graphics, and other materials, belongs to Rasheed’s Exclusive or is used with permission.

Please do not copy, reproduce, or use our content without our prior permission.

10. CUSTOMER CONTENT

If you share reviews, feedback, photographs, or other content with us, you give Rasheed’s Exclusive permission to use that content for business and marketing purposes.

We truly appreciate every piece of feedback you share with us. Your support means a lot.

11. CUSTOMER SUPPORT & COMPLAINTS

If you have any question, complaint, or issue regarding your order or our services, please contact us directly.

We are always happy to listen, understand your concern, and do our best to help. Your trust matters to us.

12. AGE REQUIREMENT

There is no specific age restriction for using our website or placing an order.

Customers are responsible for providing accurate information when placing an order.

13. FUTURE INTERNATIONAL ORDERS

Currently, we offer delivery within Pakistan.

We may introduce international shipping in the future so that more customers around the world can experience Rasheed’s Exclusive.

14. CHANGES TO THESE TERMS

Rasheed’s Exclusive may update or change these Terms of Service when necessary.

Any updated Terms will be posted on this website.

15. OUR PROMISE

At Rasheed’s Exclusive, you are more than just a customer — you are a valued part of our journey.

Every order you place means something to us, and we put care, trust, and attention into every detail.

Thank you for choosing us, trusting us, and being a part of the Rasheed’s Exclusive family.

With love and care,

Rasheed’s Exclusive

Where Purity Meets Perfection.